A school system called FMI to get us to try to tell him why the VCR keeps spitting out the tapes. Once we arrived it was clear the 3rd party installer should have read the manual of the French /Canadian product he was installing for them. They had mounted the VCR upside down. Obviously they had never tested it for function as it was incapable of taking a tape. They were clearly more concerned with bolting the parts on and getting paid. In all honesty, what do you expect to get from a worker who may be getting paid the same as the bagger in your local supermarket?